2. Information We Collect
2.1 Personal Information
During registration, we collect personal information such as your name, email address, and contact details. This information is necessary for creating and managing your account, providing customer support, and communicating essential updates or changes to our software.
2.2 Payment Information
We may collect payment details, including credit card or bank account information, to process payments and transactions. This information is securely transmitted and stored by our payment processing partners and is subject to their privacy policies.
2.3 Usage Information
When you use our software, we collect certain non-personal information about your interactions and activities, including your IP address, browser type, operating system, and referring URL. We may also collect data on how you use and navigate our software, including the pages you visit and the features you access.
3. Use of Information
3.1 Personal Information
We use your personal information to create and manage your account, provide customer support, and communicate important updates or changes to our software. We may also use your personal information to send you marketing communications about our products and services if you have consented to receive such communications.
3.2 Payment Information
Your payment information is used solely to process payments and transactions. We do not store or retain credit card or bank account details on our servers. Your payment information is securely transmitted to and processed by our payment processing partners, who adhere to strict security and privacy standards.
3.3 Usage Information
We collect usage information to analyze user behaviour and improve our software. This information helps us understand how users interact with our software, identify areas for improvement, and optimize the user experience. We may also use this information for marketing and advertising purposes, such as targeting relevant advertisements to you.
4. Data Security
We take appropriate security measures to protect the personal information and payment details we collect. These measures include encryption, access controls, and regular monitoring of our systems for vulnerabilities. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Sharing
We may share your personal information and payment details with trusted third-party service providers who assist us in operating our software and providing services to you. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
We may also disclose your information if required by law, legal process, or government request or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. If you wish to delete your account or request the deletion of your personal information, please contact us at mailto:email@example.com.
7. Children's Privacy
Our software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
9. Contact Us